EXCHANGE / REFUNDS/ RETURN POLICY

We want you to love what you ordered from 10mm But if something’s not quite right, here’s how we’ve got your back.

 Received the wrong or faulty item?

• If a product is defective or faulty or wrong during manufacture or shipping, a replacement will be provided to you. You may contact us withing 24 Hours of receiving.
• A clear unboxing video and a video clearly showing the issue are required to raise a claim.
  
  
• To raise a valid claim, WhatsApp us at +91 848939 94155 with your order number, product details, and the videos.

Note : We do not offer refund for Damage Products only Replacement will be arranged.